1. These terms of trade govern the sale and supply of goods by Elite Miniatures UK and Elite Miniatures UK
may amend these terms from time to time as it deems fit to do so.

2. Orders placed will be treated as an offer to buy and Elite Miniatures UK reserve the right to decline any
order in the case of obvious errors or inaccuracies regarding the goods or for the goods being unavailable
(see 3. below). Elite Miniatures UK reserves the right to place restrictions on the volume of any goods
ordered. Our model miniatures contain lead and are not suitable for use by persons under the age of fifteen
THEY ARE NOT TOYS, by placing an order with Elite Miniatures UK it is understood that the customer
has declared knowledge of this fact and meets the minimum age requirement in respect of purchase and use.

3. The prices and availability of the goods are specified on the Elite Miniatures UK website at
www.eliteminiatures.co.uk and such information is subject to change without notice. Customers should
contact us to confirm the current price when ordering by post or phone.

4. All our prices are displayed with our products on our website www.eliteminiatures.co.uk in UK pounds;
and is the currency used for invoicing and payment.

5. Import Taxes (outside the UK); Elite Miniatures UK is not responsible for any charges the customer may
have to pay in taxes or customs duty. We suggest customers contact their local customs office to establish
what additional charges may be incurred on importation.

6. Elite Miniatures UK will normally process orders within 5 working days of receipt but due to problems
that may be encountered in the postal service customers may not receive the goods as fast as we would like.
In nearly all cases customers receive the goods ordered within thirty days (beginning with the day after we
accepted the offer to buy) at the delivery address supplied. Where the order consists of more than one
package it is very normal for them to be delivered on different days. Title to the goods will pass on full
payment for the goods and Elite miniatures UK takes no responsibility for the goods once they have been
delivered to the address specified.

7. We hope that all customers will be happy with their purchases from Elite Miniatures UK; however if not
there is a right to cancel the contract by sending to a notice of cancellation. We would appreciate it if
customers would send any such notice in the form of a letter or e-mail stating clearly their full name and
address, any relevant details of the purchase (order number etc) and that they wish to cancel the contract to
the following address: Elite Miniatures, 26 Bowlease Gardens, Bessacarr, Doncaster, DN4 6AP, UK or e-mail: sales@eliteminiatures.co.uk
The right to cancel the contract exists from the time of the purchase the goods until the expiry of seven
working days beginning with the day after the day that the goods were delivered. Elite Miniatures UK will,
within 30 days of receiving the notice of cancellation, reimburse ( less postage costs ) any sum that has been
paid for the goods. Elite Miniatures UK reserves the right to request the return of any goods that are the
subject of a cancellation order at the customers cost. Elite Miniatures UK recommends that registered post
or recorded delivery is used for returning goods. Customers’ statutory rights are not affected.

8. Contracts between customers and Elite Miniatures UK shall be governed by English Law and all disputes
shall be submitted to the exclusive jurisdiction of the English courts.

9. If for any reason any part of these terms and conditions is unenforceable, the validity of the remaining
terms and conditions shall not be affected unless the substantive purpose of the contract is then frustrated.

10. As far as is permitted by law, Elite Miniatures UK’s liability in respect of any claim arising in relation to
the sale of goods shall not exceed the price paid for the goods in question.

11. Privacy Policy - customers financial details ( unless requested by the customer for further purchases )
are not stored by Elite Miniatures UK.

12. Customer Service Contact information:
Telephone: 01302530038
Mobile: 07942 800217
E-mail: sales@eliteminiatures.co.uk
Postal Address: 26 Bowlease Gardens, Bessacarr, Doncaster, DN4 6AP, UK